IT Assessment

IT Assessment

When IT costs are spread across vendors and budgets, we map total cost, ownership, and risk — and deliver a practical 30/60/90 plan.

Vendor-neutral. NDA available. Plain-English deliverables.

A working session with the team reviewing IT materials at a table in natural light

How we run your IT assessment

A facilitated working session — not a survey.

We run your IT assessment as a live working session using our own assessment method — the same process behind our AI assessment, focused on your IT cost, coverage, and risk. We capture findings as we go and turn them into a practical 30/60/90 plan and an executive report you keep.

The assessment walked through together in a live working session

The assessment, walked through together, live.

Cost, coverage, and risk findings captured as we go

Cost, coverage, and risk captured as we go.

30/60/90 roadmap and executive report overview

Your 30/60/90 roadmap and executive report.

What you get

What you get.

Current-State Map

A clear view of tools, identity, endpoints, vendors, and who owns what.

Tooling + vendor inventory

Identity + access overview

Endpoint + device posture snapshot

TCO view by vendor category (per user/device where possible)

Scope + Contract Clarity

Translate what's covered vs assumed, and document the gaps that create risk.

MSP scope decoded (covered vs unclear)

Exclusions and hidden constraints

SLA and response expectations

Escalation + decision paths

Risk Register

Prioritize issues based on impact, likelihood, and remediation effort.

Security + operational risks

Compliance / insurance considerations

Single points of failure

“Fix now vs plan later” ranking

30/60/90 Plan

A practical sequence of projects with suggested budget ranges and next steps.

Sequenced initiatives

Budget ranges + effort level

Quick wins vs foundational work

Keep, renegotiate, or transition guidance

How it works

How it works.

Typical timeline: ~2 weeks (varies with availability and complexity).

1

Kickoff + document request (Day 1–2)

We align on goals and collect the deeper input set.

2

Stakeholder interviews (Days 2–6)

Short interviews with IT, finance/ops, and any vendor-facing owners to understand reality vs paperwork.

3

Analysis + current-state map (Days 5–11)

We build the map, identify risks, and draft the roadmap.

4

Readout + decision path (Days 12–14)

You leave with the risk register, 30/60/90 plan, and a clear recommendation: keep, renegotiate, transition, or move into an operating cadence (retainer).

Timeline depends on stakeholder availability and how quickly documents are provided.

Before we start

What we need from you.

This lets us build a complete TCO picture across vendors, map ownership, and identify renewal and risk hotspots.

Required

To start

MSP contract + most recent invoice(s)

Microsoft 365 / security billing (or equivalent)

ISP / telecom invoice(s) (internet + phones/UC)

Device list or endpoint report (basic export is fine)

Vendor list + renewal dates (spreadsheet is fine)

Recommended

For complete TCO

Backup/DR billing or vendor invoice

Identity/security tools billing (EDR, MFA, email security, firewall, etc.)

Line-of-business SaaS list (top 10–20 tools is fine)

Cloud/hosting billing (Azure/AWS/GCP if applicable)

Any IT contractor / pro services invoices (if used)

Optional

Helpful extras

Insurance/security questionnaire or compliance requirements

Any recent audit/assessment summary

“Who owns what” list (IT + vendor-facing owners)

Known pain points + upcoming projects

Results

Deliverables you'll walk away with.

Current-state map (tools, vendors, ownership)

Coverage clarity (covered vs unclear + gaps)

Risk register with priorities

30/60/90 roadmap with budget ranges

Vendor strategy recommendation (keep, renegotiate, transition)

Total cost of IT baseline (by vendor category)

Cost per employee (and cost per device where possible)

A finished IT roadmap and report being reviewed on a desk

FAQ

Frequently asked questions.

How long does it take?

Typically ~2 weeks. Faster is possible with rapid access to inputs and stakeholders.

Do you need admin access?

Not to start. Most of the work begins with documents and interviews. If system access becomes useful, we'll discuss it first.

Is this vendor-neutral?

Yes — recommendations are based on fit, coverage, and cost-effectiveness across vendors, not tied to one brand. When you choose to procure through us, we're upfront about how we're paid.

Your next step

See where your IT really stands.

Start with a vendor-neutral assessment — a plain-English read on cost, coverage, and risk, and a clear next step.

Mon–Fri 9AM–8PM ET · support@endpointin.com