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Call us at (317) 946-6433
Mon - Fri: 9AM - 8PM ET
Ongoing Retainer
Vendor-neutral operating cadence that keeps renewals under control, reduces waste, and standardizes IT priorities and decision-making.
✔Spend control: renewal calendar + right-sizing + accountability
✔Risk reduction: risk register with remediation tracking
✔Operational optimization: standards, ownership, and a monthly operating review
Vendor-neutral. NDA available. Plain-English deliverables.
What you get
Keep IT costs explainable and defensible.
✔Renewal calendar + decision deadlines (no auto-renew surprises)
✔License right-sizing + waste reduction
✔Vendor quote comparisons + negotiation support
✔Monthly spend snapshot (cost per user/device)
Make risk visible, prioritized, and trackable.
✔Risk register in business language (impact/likelihood/effort)
✔Security + operational risk hotspots
✔Compliance/insurance considerations (as applicable)
✔Remediation plan with owners + dates
Bring a leadership cadence that aligns IT work to business goals.
✔Monthly operating review (priorities, decisions, blockers)
✔SOPs + standards library (lightweight, practical)
✔Ownership + accountability map
✔Roadmap sequencing (30/60/90 updates)
Scope
✔Vendor-neutral governance that keeps spend, risk, and priorities under control
✔A leadership-level cadence that supports whoever owns IT (IT, Ops, Finance)
✔Clear decisions, documented ownership, and follow-through
✕We don't replace your internal IT team
✕We don't force an MSP change (unless you ask us to evaluate options)
✕We don't push a vendor stack or sell tools you don't need
How it works
Typical timeline: annual agreement (varies with availability and complexity).
Build renewal calendar, vendor map, and ownership map. Confirm goals and constraints.
Right-sizing opportunities, renewal risks, top operational issues, and first 30/60/90 plan.
Decisions, spend changes, risk updates, and priority sequencing.
Refresh roadmap and budget ranges, vendor strategy, and measurable progress.
Timeline depends on stakeholder availability and how quickly documents are provided.
Results
✔Renewal calendar + decision deadlines
✔Monthly executive summary (one page)
✔Total cost of IT baseline (by vendor category)
✔Cost per employee (and cost per device where possible)
✔Current-state map (tools, vendors, ownership)
✔Coverage clarity (covered vs unclear + gaps)
✔Risk register with priorities
✔30/60/90 roadmap with budget ranges
✔Vendor strategy recommendation (keep, renegotiate, transition)
✔SOP / standards library (living doc)
Before we start
This lets us build a complete TCO picture across vendors, map ownership, and identify renewal and risk hotspots.
✔MSP contract + most recent invoice(s)
✔Microsoft 365 / security billing (or equivalent)
✔ISP / telecom invoice(s) (internet + phones/UC)
✔Device list or endpoint report (basic export is fine)
✔Vendor list + renewal dates (spreadsheet is fine)
✔Backup/DR billing or vendor invoice
✔Identity/security tools billing (EDR, MFA, email security, firewall, etc.)
✔Line-of-business SaaS list (top 10–20 tools is fine)
✔Cloud/hosting billing (Azure/AWS/GCP if applicable)
✔Any IT contractor / pro services invoices (if used)
✔Insurance/security questionnaire or compliance requirements
✔Any recent audit/assessment summary
✔“Who owns what” list (IT + vendor-facing owners)
✔Known pain points + upcoming projects
FAQ
What exactly do we get each month?
Clarified deliverables: renewal calendar, spend snapshot, operating cadence, risk register updates, roadmap sequencing, light PM, and a one-page exec summary.
Do you replace our MSP or internal IT team?
No. We provide governance, vendor management, prioritization, and a leadership-level operating cadence. We can help evaluate MSP options if asked.
How do you help reduce spend without disrupting operations?
Right-sizing, usage cleanup, contract alignment, removing duplicate tooling, timing renewals, and setting decision gates.
Do you need admin access to our systems?
Not to start. We begin with invoices/contracts + a device/user export. Admin access only if needed for deeper validation, and always with approval.
How fast will we see value?
After the first 30 days you get a renewal calendar + spend baseline + top opportunities; by 60–90 days you see realized savings / risk reduction and roadmap momentum.
How do you stay vendor-neutral if you can also provide services?
Governance first — recommendations are documented with options and what each costs. If you ask us to source or implement, we can, and we're upfront when we're being paid to. We don't push a stack.
What does it cost and what's the commitment?
We price it based on users, vendor count, renewal cadence, and how much standardization and follow-through you want (risk tracking, SOPs, roadmap sequencing, and light project management).
Your next step
Start with a quick intro call. If it's not a fit, you'll still leave with a clear next step.
Mon–Fri 9AM–8PM ET · support@endpointin.com